Faceport Helmet

For years, tech companies have sent entire teams of sales representatives and engineers to major trade shows. But when a leading software firm based in Denver, CO, decided to participate in an industry event in Orlando, FL, they took a different approach. Rather than sending a large team, they opted for Faceport’s robotic avatars—saving on travel costs and providing more flexibility for their senior staff.

The company dispatched a single junior employee to set up their booth, complete with two Faceport Robots. These dressed robotic upper bodies, stationed on counter stools and equipped with Faceport Helmets, allowed the firm’s top sales reps and solution engineers to rotate shifts from their home offices. One moment, a senior sales executive from Denver was engaging with potential clients, the next, a solutions engineer based in Seattle was meeting with a different potential client—all from afar.

“Our senior staff love the flexibility,” explained the company’s VP of Sales. “They can stay connected with their families while still being fully present at the trade show. And from a business standpoint, it’s a lot cheaper. We didn’t have to cover flights, hotels, or meals for the whole team.”

Visitors to the booth were impressed with the seamlessness of the experience. “It didn’t feel any different from speaking with someone in person,” one attendee remarked. “I even got detailed answers from their engineers who were halfway across the country. This was invaluable, because oftentimes at these trade shows the technical experts aren't present, so the sales rep has to get back to you with answers after the show.”

For the company, the move was a game-changer. “It’s the perfect solution,” the VP continued. “Our best people are still able to attend, while maintaining work-life balance. It's allowed us to attract and retain top talent.”

Faceport is designed to be a valuable tool for companies looking to cut costs while improving the experience for customers.

For Commander Sara, orbiting the Earth from the International Space Station is a profound honor. But no matter how extraordinary her work, the most important job she has is being a mother. Each night, as her children gather around the dinner table in Houston, Sara joins them, despite being hundreds of miles above the Earth. Thanks to Faceport’s telepresence technology, she is never far from her family’s side, even while soaring through space.

The Faceport Helmet, docked on the Faceport Robot, sits in her place at the table, creating a presence so real that it bridges the impossible distance. As her face appears, her children’s eyes light up, eager to share the small triumphs and stories of their day. “Mom, guess what happened at school today?” they ask excitedly, their voices filled with pride and anticipation. They laugh as they tell her about the games they played, the lessons they learned, and the little victories that feel monumental to them.

For Sara, listening to her children’s stories is the highlight of her day. As one of them speaks, she turns her head to listen to them, making them feel the natural one-on-one connection. In these precious moments, the vastness of space feels smaller, and her heart is full. Even from orbit, she can comfort her children, laugh with them, and share in their everyday lives.

No matter how vital her mission is in space, being able to share these family dinners is what keeps her grounded. Faceport allows Sara to feel close, to guide her children through their ups and downs, and to remind them every night that no matter how far away she is, she is always there for them. These moments of connection give her strength, reminding her that the most meaningful mission in her life is happening right there at the dinner table.

Faceport is designed to be a valuable tool for families, ensuring that even when separated by vast distances, the bonds that matter most stay strong and unbreakable.

The luxury hotel lobby in San Francisco bustled with activity as travelers approached the concierge desk. They were greeted by Tom, whose warm smile and extensive local knowledge had guided countless guests through their stays in San Francisco hotels. The hotel was using Faceports's telepresence technology to have Tom's avatar at the concierge desk. They had docked a Faceport Helmet on a Faceport Robot and stationed it behind the concierge desk.

Despite the distance, his presence felt immediate and authentic. He offered recommendations for a top-tier dining experience, booked tickets for a local show, and arranged for transportation—all with the same care and attention as if he were standing behind the desk in person. For the guests, nothing felt different; the human connection they expected remained unbroken.

One guest, amazed by the effortless interaction, marveled, “It felt like he was right here with me.” What they couldn’t see was the seamless handoff of service happening behind the scenes, with concierges from various locations taking turns, ensuring the hotel could provide uninterrupted, expert-level assistance around the clock.

Faceport is designed to be a valuable tool for the hospitality industry, optimizing operational efficiency while delivering a consistent, human-centered guest experience. By leveraging remote concierge services through Faceport’s robotic avatars, hotels can enhance guest satisfaction and reduce overhead costs, all without compromising on quality.